Privacy policy
PRIVACY POLICY
Last Updated: August 2026
At ONEONE11, we respect your privacy and are committed to protecting your personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).
Information We Collect
We may collect the following information:
- Name, email address, and phone number
- Billing and shipping address
- Order details and purchase history
- Payment information (processed through secure payment partners)
- Website usage data via cookies and analytics tools
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order and delivery updates
- Improve our website and customer experience
- Prevent fraud and comply with legal obligations
Third-Party Service Providers
We share limited information with trusted service providers including payment processors, shipping partners, fulfillment partners, website technology providers, and analytics providers. Information is shared only when necessary to provide our services.
Cookies
Our website uses cookies to improve functionality and measure performance. You may disable cookies through your browser settings; however, some features of the website may not function properly.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.
Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
Your Rights
Under applicable law, you may:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data where legally permitted
- Opt out of promotional communications
Grievance Officer
For privacy-related concerns, please contact our Grievance Officer:
Email: support@oneone11.in
Response Time: Within 30 days of receipt
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.
Contact Us
For privacy-related questions, please contact:
ONEONE11 Customer Support
Email: support@oneone11.in