Refund policy

1. Introduction

Welcome to [Oneone11] ("Company", "we", "our", "us").
We value the trust you place in us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website [oneone11 Store], products, and services.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following information from you:

Name, email address, phone number, billing/shipping address.
Payment details (handled securely by Razor pay/Shopify Payments, we do not store your full card/bank details).
Order history and preferences.
Technical information like IP address, browser type, and cookies.

3. How We Use Your Information

We use your data to:

Process and fulfill your orders.
Communicate about order status, updates, or promotions.
Improve our website and services.
Detect and prevent fraud or unauthorized activities.
Comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell or rent your personal data. We may share it only with:

Payment processors (like Razor pay, PayPal, Shopify Payments, PayPal, etc.) to process transactions.
Logistics partners for shipping and delivery.
Service providers who help us operate the website.
Government or law enforcement authorities when required by law.

5. Data Security

We use industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure.

6. Cookies

We use cookies to improve user experience, analyze traffic, and personalize content. You can disable cookies from your browser settings, but some parts of the website may not work properly.

7. Your Rights

You can access, update, or request deletion of your personal information by contacting us.
You may opt out of promotional emails anytime by clicking "unsubscribe."