Refund policy
REFUND & RETURN POLICY
Last Updated: June 2026
Customer satisfaction is important to us. If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery.
Eligible Returns
Returns may be accepted if:
• The item is damaged upon delivery
• The wrong product was received
• The product contains a manufacturing defect
Return Request Requirements
To request a return, customers must provide:
• Order number
• Clear photographs of the product
• Photographs of the packaging if applicable
Non-Returnable Situations
Returns will generally not be accepted for:
• Change of mind
• Incorrect product selection by the customer
• Normal wear and tear
• Products damaged due to misuse
• Requests submitted after the return window
Refund Process
Once the returned item is inspected and approved, refunds will be processed to the original payment method.
Refund processing times may vary depending on the payment provider.
Cash on Delivery Orders
For eligible COD orders, refunds may be processed through bank transfer or another mutually agreed method.
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